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FLOAT FAQ

* IMPORTANT *


* FLOAT CANCELATION: Please note that we have a 24-hour rescheduling policy & that you may be charged a $30 fee for each missed float. You must call us 248-951-2634  immediately to cancel or reschedule your float session.

* SAUNA CANCELATION: We have a 4-hour cancelation policy for the sauna, and you will be charged a $15 fee with the first occurrence. You must call us immediately to cancel or reschedule your Sauna session.

How do I book a session for any service?

All of our sessions are appointment-based. Purchase your service online (or in-person if you prefer) and then visit our online scheduler to pick a session time that best fits your schedule. Allow yourself 15 minutes early to arrive before your session to ensure you are on time. You can also book over the phone if you like ---> 248-951-2634

 

What do I need for a float session?

  • Nothing; we provide everything you need for your float. Just show up ready to relax.

  • Some people ask if they need to bring a bathing suit. You do NOT need to bring a bathing suit, as the best float experience is done in your birthday suit.

 

How long are float sessions?

The float itself is 60 minutes long, but you'll need time to shower before and after. So expect to be here for at least 90 minutes. We also have a post-float lounge with complimentary tea and snacks. No need to rush back into the world of chaos, stay a while and bask in the post-float glow.

 

How should I prepare for my first float?

  • Avoid caffeine for 3-4 hours before your float.

  • Avoid shaving or waxing for at least 24 hours before floating.

  • Try to eat a light meal 60-90 minutes before your float.

  • Use the washroom before your session so you are not distracted.

  • If you wear contacts, bring a case or take them out before you come.

  • You may bring your own set of shower shoes IF they have never been outside.

 

When should you NOT float?    

  • IF you are an epileptic and your epilepsy is not under medical control.

  • IF you are under the influence of alcohol or drugs.

  • IF you have a recent tattoo (within 4-6 weeks), or large open skin wounds.

  • Suppose you've recently dyed your hair (within a week). It’s essential to wait five days from your treatment and wash your hair with shampoo at least three times before floating.

  • Anyone getting keratin treatments to their hair should avoid saltwater, including float tanks.

  • IF you cannot wash your hair, you may bring a waterproof (e.g. silicone) swim cap. Please be aware that no swim cap is perfect, and leaking around the ears and jaw is expected.  Even small amounts of float tank water contain amazing amounts of salt.

 

What if I’m claustrophobic?

People with claustrophobia consistently report no problems floating. You control your environment; float cabins are extremely large with plenty of room.

 

Can I float if I’m menstruating?

Yes. Just follow the same protocol you would for a swimming pool.

 

Can I float if I'm pregnant?

Absolutely! There will be a womb within a womb! Floating can relieve a lot of the aches and pains caused by pregnancy.

If you are in your third trimester or have concerns, please consult your physician before coming in.

 

Can I drown if I fall asleep?

Nope. Some people fall asleep, but the water is so buoyant that you stay afloat.

 

Is this new-age mumbo jumbo?

Floating has been around for over 50 years and has published research to back it up.

 

$59 ENHANCED MEMBERSHIP FAQ

How does the $50 monthly membership work?

Your credit card will be debited $49 at the time of signup. One float credit will be added to your Motor City Float account for a 60-minute float, 90-minute float, or 90-minute Fire & Ice session. Your credit card will continue to be debited precisely one month from the date of signup and each month thereafter until you clearly state (in email or by phone) that you'd like to cancel your membership. There is a FOUR-month commitment with this membership signup. 

Perks of the $59 membership include:

  • Additional floats for $45/each, shareable with two people per month

  • Additional Fire & Ice sessions $59

  • Complimentary Kombucha To-Go Cup with every float session

  • FREE Birthday Float or Fire & Ice session within a month of your Birthday

  • 10% off Motor City Float Merchandise

  • ½ off Infrared Sauna Session

  • ½ off 30 min Normatec Recovery Session

 

What if I don't use my $59 monthly float that month?

Credits carry forward and never expire if you have signed up for the $49 monthly float membership. They are also fully transferable and shareable. Credits can be emailed to anyone you think could use a float. 

Is there any contract to sign?

No. There is no fine print, and memberships can be paused or canceled anytime after a 4-month commitment.

$45 JUST FLOAT MEMBERSHIP FAQ

How does the $45 JUST FLOAT monthly membership work?

Your credit card will be debited at $45 at signup. One float credit will be added to your Motor City Float account for a 60-minute or 90-minute float. Your credit card will continue to be debited precisely one month from the date of signup and each month thereafter until you clearly state (in email or by phone) that you'd like to cancel your membership. There is a FIVE-month commitment with this membership signup, and floats are NOT SHARABLE.

Perks of the $45 membership include:

  • Additional floats are $45 / NOT SHARABLE.

 

What if I don't use my $45 monthly float that month?

Float credits DO expire at the end of each month with the $35 JUST FLOAT Membership.

Is there any contract to sign?

No. There is no fine print, and memberships can be paused or canceled anytime after a 5-month commitment.

 

 

 

 

 

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